Bristol Myers Squibb Sucks Customer Reviews and Feedback

From Everything.Sucks

Bristol Myers Squibb Company is an American pharmaceutical company, headquartered in New York City.Bristol Myers Squibb manufactures prescription pharmaceuticals and biologics in several therapeutic areas, including cancer, HIV/AIDS, cardiovascular disease, diabetes, hepatitis, rheumatoid arthritis and psychiatric disorders. BMS' primary R&D sites are located in Lawrence, New Jersey (formerly Squibb, near Princeton), New Brunswick, New Jersey, and Redwood City, California; with other sites in Devens and Cambridge, Massachusetts, East Syracuse, New York, Braine-l'Alleud, Belgium, Tokyo, Japan, Bangalore, India and Wirral, United Kingdom. BMS previously had an R&D site in Wallingford, Connecticut (formerly Bristol-Myers).

An upset former employee said this in a review about the work environment at Bristol Myers Squibb: "Extremely unorganized, cut throat, incompetent management, extremely bias, work load does not match pay rate, and do not care about their employees." A similar testimonony from another former employee: ¨Very little training, interraction or direction from manager. Most current employees to busy to assist with answering questions. As a contingent worker my manager did not allow me to WFH when sick and of course you don't get paid. Other contingent workers had tried to apply for jobs to become permanent and were never considered, so they lost a lot of great workers.¨

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Former Employee - VAP says

"I worked at Bristol Myers Squibb full-time for more than 10 years Cons: After 20 years I had to leave. The level of Micromanagement I experienced after this integration with Celgene was beyond comprehension. Culture is more important than a report. Listen to your employees and put them first and you won't see the large level of turnover. Since Frank Marra left the Reimbursement Organization- they have had 4 leadership changes. This speaks levels about a company and from what I have heard from friends. The Micromanagement from the Celgene acquisition is worse."

Current Employee - Decline to State says

"I have been working at Bristol Myers Squibb full-time for more than a year Cons: Micromanaging, archaic processes, regression to the mean, leadership worship, NO innovation because that would interfere with their horrible processes. They not only tolerate harassing and micromanaging managers but they make the employee feel like they are at fault. They are arrogant and could care less about employees. They are just big. If your company gets bought by then run for the hills."

Former Employee - Associate Director says

"I worked at Bristol Myers Squibb full-time Cons: Pathetic leadership and a relationship based organization, meaning you have to be an yes man agreeing to every stupid thing that the leadership says. If so, you are in good books. HR will lie to you to get you hired. How can a CEO stay at the helm with stock price dropping and hovering at a the same price over multiple years? The guy was desperate when they bought Celgene's haughty bunch. Turn over now is unprecedented."

Current Employee - Talent Sourcing Specialist says

"I have been working at Bristol Myers Squibb full-time Cons: TA leadership is very poor, immature, lack of professionalism, integrity, TA process, accountability and their best interest is not of the business."

Current Employee - Process Engineer II says

"I have been working at Bristol Myers Squibb full-time for more than a year Cons: -There seems to be no “base” experience level in CTDO for positions. I see people with fewer years of experience and no advanced degrees at the same/higher levels than those with PhDs and years of experience. -Promotions are based on favoritism as stated in many posts. -Too many people leaving with the BMS acquisition -Decisions go back and forth over many meetings when different people are invited. -No clarity on role."

Current Employee - Ph D Scientist says

"I have been working at Bristol Myers Squibb full-time for more than 3 years Cons: Compensation is not competitive with peers, highly bureaucratic, poor quality hires, weak leadership, lack of honesty, a lot of BMS' workforce has never left BMS and has forgotten how to do science"

Former Employee - Senior Director says

"I worked at Bristol Myers Squibb full-time for more than 8 years Cons: poor leadership, lack of diversity"

Current Employee - Something says

"I have been working at Bristol Myers Squibb full-time for more than a year Cons: they really care about you."

Former Employee - Anonymous Employee says

"I worked at Bristol Myers Squibb full-time for less than a year Cons: The list is long. I would recommend people to stay away from this company."

Current Employee - Associate Director says

"I have been working at Bristol Myers Squibb full-time for less than a year Cons: No advancement. Upper management is so disconnected from the realities of their workforce. If you are looking to collect a paycheck and do very little, this is the place for you. If you want to grow and advance, BMS will not provide you with opportunities."

Manufacturing Technician I (Current Employee) says

"This is the worst work environment i ever worked at. The current management are terrible. They only favorece families and past colleagues. Leaving a great job to come work here was the worst decision of 2020 thank god i found new job. Cons: Everything"

Territory Business Manager II (Current Employee) says

"My manager is one of the worst I have ever had. BMS as a company has many nice benefits, most of which must be approved by your manager. She will hold you back, lack of willingness to take risks and think outside the box do not fit with her cookie cutter controlling mentality"

Clinical Trial Associate (Former Employee) says

"The processes were excellent as was the training I am grateful for all I learned and the experience gained."

Janitorial Worker (Current Employee) says

"They dont pay for holiday pay. Leads or disrespectful. A lil bit of favoritism with races. Dont understand people's have outside problems with family that they may have to call off. Cons: Unprofessional"

Agile/Devops Transformation Consultant (Sr. Scrum Master- Agile Coach) says

"My manager was so busy that he didnt have time for this direct reports."

Bilingual Medical Customer Care Associate (Former Employee) says

"It was fun. I smoked everyday when i when into work. The place id full of junkies recovering in delray. Beware! They hire people without any experience."

MAGAZZINIERE, CARRELLI (Former Employee) says

"Classica azienda che cerca di lucrare su persone che hanno bisogno di lavorare. Cons: contratti brevi e nessuna prospettiva futura"

Clinical Operations Specialist (Current Employee) says

"I have never worked for a pharma compnay that was 20 years behind the times and compliance was not valued. Staff is overworked and people are not motivtaed. It is very hard to meet deadlines here qhen everyone is chasing a regulatory commitment with band aides"

25K staff (Former Employee) says

"Culture at BMS is poor at best. If you don't work in NJ it is obviously because you are stupid. I was actually told I wasn't paid to think, I was paid to do what I was told. Even though what I was told was aainst regulations. Poor management, poor culture, poor salary. This is the first job I have ever left in under a year."

Server for outside vendor (Current Employee) says

"Do you think it is possible – that will all the money this company spends on meetings outside the corporate office’s it owns that just once…maybe just once you could leave a tip for the people who service you?? The people who get up so early in the morning to make sure your room is set right, breakfast is out, put lunch out - services your dinners that is paid for on company time and by the company.... and we put up with you not knowing how to use a projector and all your other needs – maybe you could toss us a few bucks once and awhile and say thank you! You right it off in your company tab anyway…..us servers in NJ and PA would appreciate it! and cash would be nice. Thank you! Cons: They NEVER tip"

Q.I Technician (Former Employee) says

"Worse place I ever worked the supervisor was a crazy stalker. minimum pay no beneficts and work was repetitive and not ergonomic at all. They need to update the work standard for employees Cons: Everything"

Senior Project Coordinator (Former Employee) says

"Working here was painful! company is stuck in a time warp and would not reccommend working here. I would equate the culture to 1950's mad men era! All the people in postions that can make a difference DONT! they are not able to be forward thining and agile. The diversity and inclusion here is even worse. They consistently pass by talented qualified hires to the detriment of the company. Cons: too many meetings, culture, hierachy is stuck in 50's"

Consultant Project Manager (Former Employee) says

"The group I worked with were not professional, quite the opposite. It was not a good place to work. There are PM's that leave within a month. There are some that stay a year or more."

IT Senior Project Coordinator (Consultant) says

"I've worked at BMS as a permanent employee and as a contractor. Depending on the department you work in, it will determine your work environment. Some departments are great to work in and some are a nightmare. Currently, working in the nightmare environment. Very unorganized environment, unprofessional boss, only negative feedback. Cons: unprofessional boss, negative environment"

Manager, Contracted Services (Current Employee) says

"Company is being destroyed by owners' greed. Owned by capital management firm."

operaria de produccion (Former Employee) says

"un ambiente de trabajo muy tenso fue la empresa que se fusiono con abeefe asimismo invito a los trabajadores a retirarse por el cierre del laboratorio. Cons: fue su cierre"

Diabetes Sales Specialist (Current Employee) says

"I never would have chosen BMS as an employer. They acquired Amylin Pharmaceuticals and that is the only reason I was with them during this time. They were not honest about their intentions. Cannot trust any level of management in general. Extremely stressful company to work for. They send multiple sales reports that conflict with one another. No clear direction for sales force. Lack of support for sales team. No clear directives for marketing message especially concerning competing products within BMS. Cons: Cannot trust most of any level of management, lack of organization and top heavy with VPs, Too many chiefs, No clear direction for field sales force"

Quality Assurance, Documentation Specialist (Former Employee) says

"Unfortunately the site closed, but overall what a wonderful career I had there. Cons: there were none"

Administrative Assistant (Former Employee) says

"Nothing else to say about this corporate business except that it’s all business n politics & their employees are easily expendable. I’ve seen families destroyed, people treated horribly, no compassion."

Biologics Process Operator (Former Employee) says

"All politics and terrible management, the only way to do anything there is knowing someone and following stupid orders given by undeserving and moronic management."

Naveen Bezawada says

"Terrible product , incredibly hard to use. has an abundance of bugs. Task/Issue cards will disappear at random. Kanban boards are the worst in industry , free products are much much better."

Jeff S says

"Horrible software, I have never used software as bad as Workfront. This is a multi million dollar company with so many issues. I had to find this site just to leave this review. Its been frustrating using this software, it fricken blows. Customer support sucks too, they follow up with an email that doesnt have any details on what they are following up on. So if you have multiple issues (yea no kidding, horrible software, so yes I have multiple issues), you are dealing with abysmal customer support."

Jeannie says

"Workfront on it's own, not bad. Highly customized experience but if you try to use the customer service, you are treated rudely. And they rely on zendesk or whatever trouble ticketing service far too much. After a week of back and forth communication via their ticketing software on a relatively easy ask, coupled with calling and pleading with them for someone to actually reach out an call/talk to us in realtime, it took me sitting on the phone and not hanging up for a half hour for someone to talk with me. In that quick 20 minute conversation we discovered it was an issue on workfront's end compared to them blaming us for not setting thing up correctly. I wish that was a one off instance, but after three years with them, it's not. Workfront is hands down the worst customer service I've ever had from a company which we spend so much money with. So much so that as my company roles out more teams to workfront I tell everyone to higher a FTE that is dedicated to dealing with Workfront and their "customer service" team."

Annikki Desmarais says

"The application requires much customization by Admin profile in order to get the user interface and functionality shown during customized sales demos. We've been setting the application up for 3 months and are still customizing views/reports/layouts... The help desk is good with hints/tricks and quick responses, however some items they can't help with. OOTB settings can not be edited - such as default expense types. For worker licences, once formatted views and reports are set then it should be fine for them, however that process takes much longer than expected. I anticipate that the customization will continue for some time and perhaps continuously as the tool evolves."

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